At Riviera BizWomen, we take pride in delivering unique, made-to-order products crafted to your specifications. Whether you’re exploring our range of physical goods or digital products, please be aware of our return policy.

Physical Products:

• We do not support returns or exchanges for instances where customers have ordered the wrong size, color, or changed their mind, as each product is produced uniquely upon order.

• If you receive a damaged product or encounter a manufacturing error, please reach out to our team within 30 days of product delivery through our contact form. Attach a clear photo illustrating the issue for our prompt assistance.

• Refunds for physical products will be issued to your account balance.

• In the case of issues impacting multiple products using the same design, an additional photo (or video) showing all affected items in one frame is required for confirmation purposes.

• Riviera BizWomen will not be held accountable nor offer replacements or refunds if customers order the wrong size or color.

• In the event of unsuccessful deliveries, you can opt for either a replacement with an extra charge or a partial refund. For DTG (Direct-to-Garment) products, a tolerance of 0.5″ is accepted for print placement, meaning minor variations will not be considered defects.

Digital Products:

• Please be aware that we do not offer refunds on digital products. Once the purchase is complete, the transaction is final.

We appreciate your understanding and cooperation with our return policy. If you have any concerns or require assistance, feel free to contact our support team.

Thank you for being a part of Riviera BizWomen.